Online Shop oumy,be – General Conditions of Sale (GCS) including the Information addressed to the Consumer

§ 1

  1. The present General Conditions of Sale (GCS) cover all the contracts concluded between you, as a customer, and us, as manager of the online store OUMY. By placing an order in our online store, you agree to accept the version of our GTC in force at the time of placing your order.
  2. Online store and your contracting party are :

    Thierno Sy

    Registered in the Commercial Register of Brussels (VAT BE 0635741463), represented by the director Thierno Sy

    VAT number : BE 0635741463
    E-Mail: thiernosy@webuy.be
    Phone. : 0032 2 2653866
  3. Our offer in the online store is addressed to all natural and legal persons residing in the European Union and/or with a delivery address in the common market,
  4. A consumer is defined as any natural or legal person who enters into a contract outside or within the main scope of his commercial or independent professional activity.

§ 2

The presentation of our products in the online store does not constitute a binding offer to sell. It is the responsibility of the customer to place an order by clicking on the “buy now” button after filling in all the required fields.
In the event that we are exceptionally unable to fulfil your order due to the unavailability of the products ordered or if the contract does not materialise for other reasons, we will of course refund the sums already paid.
The order is placed in French. The text of the contract is not saved in our internal systems. Please refer to the “FAQ” section of our online store for more information on the various steps involved in placing an order.

§ 3

The prices displayed in our online store include VAT and all other price components. All prices are shown in euros and are subject to additional shipping costs.
We deliver exclusively to addresses in Belgium, France, the Netherlands, Luxembourg, Germany, Spain, Portugal and the United Kingdom.
Delivery is free of charge in Belgium and France,

A flat rate of 10€ will be applied for delivery to other countries,

In case of withdrawal, we will pay the costs directly related to the return, provided that the return is made from Belgium. In all other cases, in particular in case of return from abroad, the costs incurred by the return are at your expense.

§ 4

You can pay for your order by bank transfer (Bancontact), credit card (VISA or Mastercard) or electronic payment service (PayPal).

Advance transfer and credit card payment
If you have chosen the advance transfer as a method of payment, you will receive a confirmation e-mail from us with the order amount and our bank details. The amount of the order is due immediately and must be on our account within 5 days of the order. The order is reserved for 1 week. If you have chosen to pay by credit card, you will be debited automatically.
In case of late payment, the sale will be cancelled after a payment delay of 1 week.
Our delivery time is approximately 2-3 working days for Belgium and 4-10 days for the rest.

§ 5

  1. The shipment of the goods takes place via our central warehouse/logistics center located in Belgium.
  1. Goods will be shipped at the latest 24 hours after receipt of full payment,

§ 6

The consumer who has concluded a distance contract has a legal right of withdrawal governed by the following provisions :

You can exercise your right to return your orders within 14 days without giving any reason. You can cancel the contract by returning the goods to us within 14 days from the day of receipt to the address given below.

In order to exercise your right of withdrawal, you must inform us at the following address:


56 Overijsesteenweg

1560 Hoeilaart


E-mail : thiernosy@webuy.be
Phone : 0032 2 2653866

of your decision to withdraw from this contract, by a clear statement (e.g. a letter sent by post, fax or e-mail).

In order for the withdrawal period to be maintained, it is sufficient to send us your communication relating to the exercise of your right of withdrawal before the expiry of the withdrawal period.

Consequences of withdrawal

If you withdraw from the contract, we are obliged to reimburse you for all payments received from you, including shipping costs (with the exception of any additional costs associated with the choice of a delivery method other than the cheapest standard delivery method offered by us), within a maximum of fourteen days from the day you inform us of your wish to withdraw from the contract. If, in the case of an order comprising several goods, you make use of your statutory right of withdrawal for only part of the goods ordered, you must bear the shipping costs to the extent that they would have applied if you had ordered only the goods you keep. Refunds will be made via the same means of payment as that used for the original transaction, unless expressly agreed otherwise; no charges will be applied for the refund. We are entitled to defer the refund until the goods are returned to us or you provide us with proof of return of the goods, whichever is earlier. You must return the goods within a maximum of fourteen days from the day you inform us of your wish to withdraw from the contract to


56 Overijsesteenweg

1560 Hoeilaart


without unnecessary delay and in any case not more than 14 days from the date we were informed of your wish to withdraw. The withdrawal period is maintained if you return the goods to us before the expiry of the 14-day period.

In case of withdrawal, we will pay the costs directly related to the return, provided that the return is made from Belgium. In all other cases, in particular in case of return from abroad, the costs incurred by the return are at your expense.

You are solely responsible for the depreciation of the goods as a result of treatment other than that necessary to control the nature, particularities and functioning of the goods.

Contract If items that you have ordered from us are returned to us within the cancellation period together with the return label affixed to the items, we will consider such return as a positive statement of your decision to cancel your contract in accordance with the above-mentioned cancellation instructions, even in the absence of a written statement, if the products correspond to those ordered.

  1. Contract to cover costs If you exercise your right of withdrawal and use the return label by affixing it to the items, we will bear the costs generally related to the return of the items ordered.

4 Please consult the “FAQ” section of the information pages of our online store for more practical information on how to organize the return of items and how to avoid the payment of an indemnity for loss of value following a return after use of the items.

§ 7

  1. Your rights in the event of substantial and statutory defects are governed by the statutory provisions. However, we shall not be liable for opinions given by third parties, in particular by customers within the framework of customer evaluations published by our online store.Your right of withdrawal (see Article 6) and the rights arising from written guarantees attached to the products or given separately will not be affected in any case.

§ 8

Our contractual relationship shall be governed by Belgian law, with the exception of the United Nations Convention on Contracts for the International Sale of Goods, it being understood that the choice of law shall not apply to the extent that you have withdrawn from the protection of the provisions of the contract which cannot be derogated from under the law of the state where you are domiciled. The Forum will be governed by the applicable legal provisions.

§ 9

Redemption of promotional vouchers

Promotional vouchers (vouchers that cannot be purchased, but are distributed as part of an advertising campaign with a limited validity period) are valid only in the online store indicated, during the period indicated, and can only be redeemed once as part of an order.

In order to take advantage of it, the value of the order must be at least equal to the amount indicated on the promotional voucher. Voucher not cumulative with other vouchers or other promotional offers.

Any monetary consideration or reimbursement is excluded, insofar as no services have been provided. Any transfer to third parties and any publication is prohibited.

If you use a promotional code when making a purchase, we reserve the right to charge you the original value of the goods you keep if, due to a withdrawal, the total value of the order is less than the value of the voucher.

Statut : Hoeilaart 13 mars 2020